I'd like to thank you guys for handling my issue that I had with my truck. I was not expecting much yesterday aside from scheduling my appointment. The gentleman at the service desk was a total pro. I also spoke with the service manager and sales manager regarding my issue and they both assured me the problem would be resolved quickly and that they would do their best to make me happy. They certainly did that as the problem was fixed within 30 minutes and I was out the door with a smile on my face.
As I am still in the process of
selecting a vehicle to purchase, I came here online to look into Willie Dodges Reviews.
Since I have been in recent contact with the Sales team here, my experience with Mario and Derryl has been very good.
I have shopped around town mostly to be met with pressure, demanding questions and manipulative methods.
I would recommend Willie Dodge to anyone shopping for a vehicle. If they have something that meets your needs, they will give you space to breathe, and do their best to make it work for you.
We are currently working on a deal, and regardless of its outcome I would not hesitate to send friends or family their way.
If for any reason we don't make it work, I wouldn't hesitate to return for future business endeavours.
In Chris's words he is "the most successful, laziest sales person you'll meet." Chris's approach is great, and very low pressure. He was able to get me into a vehicle to test drive after a conversation about what it was I was looking for, and out again within about 30 minutes. I got an email from him later that day suggesting that if I was interested we could meet. I appreciated this because I had an 8 and a 10-year-old or with me.
I then went to "the other Dodge dealership in Victoria" and experienced pretty much every stereotypical sleazy car salesman tactic I could imagine. I was held hostage there for over 2 1/2 hours with my kids while the sales person and sales manager did "who knows what" behind closed doors and ended up being so far off of what I was looking for it was ridiculous. Despite being hounded by "that other dealership" over the next few days, and even unethically offering to undercut Wille, I was so impressed with Chris and JM that it was an easy choice to stay with them. I ended up getting an amazing Ram 1500 with an excellent price and service experience that I know I would not of experienced elsewhere.
If you need a vehicle, I am confident that you will not be disappointed by Chris and the rest of the Wille team!
JT Brown – extremely satisfied customer!
Nice to have an auto shop that you feel comfortable going to. I'll keep returning here for sure.
I cannot stress enough how painless the process was and how hard Frank worked for us. He was there at every step to ensure things went smoothly and that all questions were answered to our satisfaction. He is Awesome! I definitely will be returning to Willie Dodge to Frank within the year as we look for a small commuter car and in the future when this van is ready to be traded in. I highly recommend working with Frank!
(on a different note, for those who have not experienced the awesome service department at Willie Dodge, Dan Campbell and his team do an incredible job at making sure your vehicle runs smoothly)
Chrysler Dodge Jeep Ram Auto Parts in Victoria, BC – Wille Dodge Parts Department
If you are interested in completing your own car repair, we encourage you to visit the Auto Parts Centre at Wille Dodge Chrysler LTD in Victoria, BC. We have a comprehensive selection of RAM, Dodge, Chrysler, and Jeep parts in Victoria on Vancouver Island. Furthermore, our Auto Parts Centre is staffed by automotive experts who can help you determine which car part or Chrysler, Dodge, RAM, or Jeep accessory that you need to complete your project. The best part about buying genuine Chrysler, Dodge, Jeep, and RAM parts is that they are designed by the same engineers who designed your vehicle, so they are sure to fit and last for a long time.
If you know exactly what part you need, simply fill out our online parts order form located to the right. Be sure to check out our car parts and accessories specials page to see what discounts we’re currently offering.
If you need a little help finding the right auto part in Victoria, we invite you to visit our Dodge, RAM, Chrysler, and Jeep dealership during regular business hours. We are a convenient drive from the Nanaimo, Duncan and Saanich areas. If you’re not a hands on person, we also have an auto repair and service centre at our Victoria dealership. We are located at 3240 Douglas Street.
Give us a call today at (250) 475-2313.
What Happens After I Order a Part?
If you know the name or inventory number of your part, please use our online form to place an order. Otherwise, feel free to call (250) 475-2313 and a Parts Department expert will determine exactly what you need. Upon submitting your information we will:
- Respond to you promptly via your preferred contact method.
- Ask any additional questions required to identify your parts request.
- Confirm your order and pricing.
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