I'd like to thank you guys for handling my issue that I had with my truck. I was not expecting much yesterday aside from scheduling my appointment. The gentleman at the service desk was a total pro. I also spoke with the service manager and sales manager regarding my issue and they both assured me the problem would be resolved quickly and that they would do their best to make me happy. They certainly did that as the problem was fixed within 30 minutes and I was out the door with a smile on my face.
As I am still in the process of
selecting a vehicle to purchase, I came here online to look into Willie Dodges Reviews.
Since I have been in recent contact with the Sales team here, my experience with Mario and Derryl has been very good.
I have shopped around town mostly to be met with pressure, demanding questions and manipulative methods.
I would recommend Willie Dodge to anyone shopping for a vehicle. If they have something that meets your needs, they will give you space to breathe, and do their best to make it work for you.
We are currently working on a deal, and regardless of its outcome I would not hesitate to send friends or family their way.
If for any reason we don't make it work, I wouldn't hesitate to return for future business endeavours.
In Chris's words he is "the most successful, laziest sales person you'll meet." Chris's approach is great, and very low pressure. He was able to get me into a vehicle to test drive after a conversation about what it was I was looking for, and out again within about 30 minutes. I got an email from him later that day suggesting that if I was interested we could meet. I appreciated this because I had an 8 and a 10-year-old or with me.
I then went to "the other Dodge dealership in Victoria" and experienced pretty much every stereotypical sleazy car salesman tactic I could imagine. I was held hostage there for over 2 1/2 hours with my kids while the sales person and sales manager did "who knows what" behind closed doors and ended up being so far off of what I was looking for it was ridiculous. Despite being hounded by "that other dealership" over the next few days, and even unethically offering to undercut Wille, I was so impressed with Chris and JM that it was an easy choice to stay with them. I ended up getting an amazing Ram 1500 with an excellent price and service experience that I know I would not of experienced elsewhere.
If you need a vehicle, I am confident that you will not be disappointed by Chris and the rest of the Wille team!
JT Brown – extremely satisfied customer!
Nice to have an auto shop that you feel comfortable going to. I'll keep returning here for sure.
I cannot stress enough how painless the process was and how hard Frank worked for us. He was there at every step to ensure things went smoothly and that all questions were answered to our satisfaction. He is Awesome! I definitely will be returning to Willie Dodge to Frank within the year as we look for a small commuter car and in the future when this van is ready to be traded in. I highly recommend working with Frank!
(on a different note, for those who have not experienced the awesome service department at Willie Dodge, Dan Campbell and his team do an incredible job at making sure your vehicle runs smoothly)
Dodge, Chrysler, Jeep, RAM & FIAT Service & Car Repairs in Victoria on Vancouver Island
For high quality car repair or oil change service please visit the Wille Dodge Chrysler Jeep service centre serving Victoria, Nanaimo, Duncan, and Saanich. At our greater Victoria Dodge, Chrysler, Jeep, RAM and car repair centre, a member of our service staff will correctly identify and fix your vehicle’s problem. Our skilled auto technicians have the expertise and experience to get your car, truck, or SUV into top condition; whether it needs a new muffler, fluid change, alignment, or tune-up.
Quality Auto Repair, Oil Change, & Service Centre in Victoria You Can Rely On
Wille Dodge Chrysler Jeep is conveniently located at 3240 Douglas Street. The staff at our Victoria Dodge, Chrysler, RAM and Jeep dealership’s car repair centre are ready to work for you. Schedule an appointment today by filling out our online service appointment form, or give us a call at (250) 475-2313.
What Happens After I Schedule an Appointment?
Please use our online form to schedule your next service appointment, or call (250) 475-2313. We are standing by to answer your questions and get you in the door as quickly as possible. Upon submitting your information we will:
- Respond to you promptly via your preferred contact method.
- Ask any additional questions required to service your vehicle.
- Confirm your appointment.
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